Muljibhai Patel Urological Hospital wins the prestigious IMC Ramkrishna Bajaj National Quality Trophy - 2011

Muljibhai Patel Urological Hospital wins the prestigious IMC Ramkrishna Bajaj National Quality Trophy - 2011

Muljibhai Patel Urological Hospital (MPUH) Nadiad was today declared as the winner of the prestigious ’Indian Merchants‘ Chamber (IMC) Ramkrishna Bajaj National Quality (RBNQ) Trophy 2011‘ in the Health Care category. The IMC Ramkrishna Bajaj National Quality Awards (IMC RBNQA) are modeled along the lines of the Malcolm Baldrige criteria of the USA and follow a rigorous process of training and evaluation. The Award program is considered as a catalyst for nation-building. The IMC RBNQ Awards give special recognition to excellence in organizations. MPUH is the first hospital in Gujarat to win this coveted Award. The Award will be given away at a grand function following the conclusion of the ’Making Quality Happen Conference‘ at Mumbai in March 2012.

The IMC RBNQA is one of the most prestigious Quality Awards in the country. The award process started in 1997 with manufacturing organizations and now covers six categories — manufacturing, service, small business, overseas, education and health care. It has four levels of recognition — Commendation Certificate, Certificate of Merit, Performance Excellence Trophy, and the most prestigious IMC RBNQ TROPHY. The Award winners were selected by a distinguished panel of judges, chaired by Mr. Anand Mahindra. Earlier, a team of specially trained Examiners designated by the IMC RBNQA evaluated MPUH on seven criteria spanning leadership; strategic planning; focus on patients, other customers and markets; measurement analysis and knowledge management; workforce focus; process management; and results. The Award Criteria emphasize on openness and transparency in governance and ethics, the need to create value for customers, and the challenges of rapid innovation and capitalizing on knowledge assets. The rigorous process began in August 2011, when the application was submitted, and a presentation was made to the Team of Examiners a month later. The experts do extensive research on the organisation for over a period of one and half months and benchmark it with the competitors. There were two days of on-site inspection in November by the team of examiners during which all the facets of our organisation were audited based on the seven-point criteria.

About MPUH: MPUH, located in Nadiad, Gujarat, was established in 1978. It is a not-for-profit, super specialty Trust Hospital specialized in Nephro-Urology. MPUH is a leader in not just treatment, but teaching, training and research in nephro-urology.

MPUH has got several ’firsts‘ to its credit: First live donor kidney transplant operation in Gujarat (1980) — more than 2000 live kidney transplants have been done at MPUH so far; Started the Department of Endourology for treating kidney stones through endoscopic procedures for the first time in India (1980) — MPUH has perhaps handled the largest number of kidney stone cases in the world; Introduced Ureteroscopy for the first time in India (1985); Laparoscopic donor nephrectomy performed for the first time in India (1999); Hosted the first World Summit on Radical Prostatectomy (2002); Hosted the first World Summit on Kidney surgery (2003); MPUH is the first Training Centre in Asia to host SIU-recognized fellowship programmes (2003); Installed OR-1 S (Major Operation Theatre) from Karl Storz Germany, first in India (2004); Installed Riwo-net Operation Theatre from Richard Wolf Germany, first in India (2004). Hosted 22nd World Congress on Endourology at Mumbai (2004); introduced Robotic HIFU (High Intensity Focused Ultrasound) for the first time in India (2008); introduced da Vinci Si Robot for the first time in Gujarat (2010); introduced Prostate HistoScanning for the first time in India (2011).

MPUH is recognized by the Endo-urological Society, New York for the two-year Fellowship in Endo-urology; by the International Society of Nephrology, USA for Fellowship Training and Student Exchange; and by the Société Internationale d‘Urologie for the 6-month SIU Scholarships. The Medical Director and Managing Trustee of MPUH, Dr Mahesh Desai, MS, FRCS, FRCS, is the first Indian to have been elected as the President of the Society International d‘ Urology (SIU), and the President-elect of the world Endourological Society — the only person to have been elected to the highest position of both these international bodies. The hospital has made India and Gujarat in particular, really proud.


For additional information on this matter, may please email : joseph [at] mpuh [dot] org

Enclosure : Award Logo.